Fees on Veubi

When your total is less than £50.00 we'll top it up with a fee of £3.99

To remove the fee, just add more to your basket

Is ordering through veubi safe?

Our absolute priority is to offer the safest service possible to customers, our drivers have taken a number of important actions to ensure we deliver food safe for everyone. For example, we have introduced contact-free delivery, guidelines for shops on how to run delivery-only kitchens hygienically, and guidance for riders on safe and secure delivery. We are in daily contact with local health officials to make sure we are offering customers, shops, and riders the most up-to-date guidance and safest service possible. It’s also important to note that the European Food Safety Authority has said that there is “no evidence that food is a likely source or route of transmission of the virus”. We realize this is a concerning period for everyone and want to assure you that safety is our priority during and beyond this unprecedented time.

Are Alcoholic products available on veubi?

Yes but, not suitable for those aged under 18 and proof of age may be required on delivery 

What times can I order for?

We deliver every day from 8.00 am till 1.00 am.

How is the grocery delivered to me?

Once you’ve placed your order, our drivers will be directly sent to the shop to make purchase your ordered items. Once it’s ready, pick up your order and bring it to your delivery address.

Why doesn't Veubi accept cash?

We only take card payments because it lets us provide you with the best possible experience. It creates a safer working environment for riders too. 

Is there a minimum spend?

Currently there are no any minimum spend. If there’s a minimum order amount, you’ll be informed at checkout before you place your order.

What if something is wrong with my order?

We have a dedicated team that looks after your entire experience, from the moment you place an order right through to it arriving with you.

However, we do understand that sometimes things might go wrong. If this is the case, you can use the Help function (online chatting)

You can also contact us at [email protected]

What if I’m not around when my rider arrives?

If you think you won’t be at the delivery address in time to receive your order, please let us know by using the Help function in our home page online chating system